Meet the team

Account managers
Accounts
Adviser support
Authorisations
Compliance
Commissions
File Checking
Product development
Training

The Directors

Martin Wilson

CEO

Adam Stretton

Managing Director

Amanda Wilson

Director

Tania Stretton

Director

Ben Allen

Compliance Director

Nicola Ventrella

Operations Director

Account Managers

As a member you would have been assigned one of our knowledgeable Account Managers based on the region you operate. Your account manager is here to help you grow your business. You should already have the contact details for your account manager so please feel free to get in touch with them if you have any questions or queries.

You can also contact our support team on 01564 732 744 or email support@therightmortgage.co.uk.

Chelsea Kiefert

Business Development Manager
The Midlands

Hedd Richards

National Account Manager
Wales & S.West England

Kim Lissner

National Account Manager
South East England

Miles Seston

National Account Manager
North England

Simon Thomas

Sales and Development Manager

Tracey Frain

National Account Manager
Scotland & North England

Accounts

If you have any queries in relation to any of the following, the accounts team will be happy to assist you.

  • Payments of your monthly fees (via direct debit, debit/credit card, commission deduction or bank transfer);
  • Updating your bank account details in which you receive commission payments;
  • Debt you may hold with us;
  • Refunds;
  • Dealing with any general accounts queries.

If you do wish to get in touch, please contact us by email accounts@therightmortgage.co.uk or call the main switchboard on 01564 732 744 and hold to speak to the accounts team.

Jade Claxton

Finance Manager

Adnan Baig

Accounts Administrator

Adviser Support

We’re a club that keeps its focus on what’s right for customers and develops strong partnerships with our advisers.

The team is here as your first port of call for any general enquiries to the network. You will more than likely hear from our team at some point as they make general phone calls to our members. If you do wish to get in touch with the support team please email: support@therightmortgage.co.uk or call the main switchboard on 01564 732 744 and hold for a member of the team.

Polly Wilson

Receptionist

Sharon Jeynes

Adviser Support

Authorisations

The authorisations team completes the application and authorisation process for all new joiners to the club.

From there, we’ll look after your agency setups, Key setups and sourcing system setups, so you can source products, submit business and then upload all of your cases to The Key.

We’ll also check and approve all of your Financial Promotions, so you can be confident you’re advertising compliantly – email club@therightmortgage.co.uk for help with this or call the main switchboard on 01564 732 744 and hold to speak to a member of the team.

Jack Norrey

Authorisations Team Leader

Alex Robinson

Applications Underwriter

Harpreet Padda

Applications Underwriter

Compliance Managers

As a Compliance member you would have been assigned one of our knowledgeable Compliance Managers based on the region you operate. They are there to help you with any compliance issues that may arise and will help you go through the networks compliance procedures.

You should already have the contact details for your Compliance Manager so please feel free to get in touch with them if you have any questions or queries.

Angela Martin

Compliance Manager

Greig Portingale

Compliance Manager

Leena Mistry

Compliance Manager

Nick Crombie

Compliance Manager

Robin Pearson

Compliance Manager

Suzanne Thornber

Personal Assistant to the Compliance Director

The Compliance Hub

Commissions

As your Commission’s team we look after all payments to you.  We talk to providers and lenders, process payments received from them, and pay your commission and proc fees.  We’ll send you statements each time a payment is made and take care of any queries you may have.

For general commissions queries please email: commissions@therightmortgage.co.uk or call the main switchboard on 01564 732 744 and press 3.

The Commissions’ team is always happy to help.

Kevin Dennis

Head of Commissions

Heather Baker

Commissions Administrator

James Payne

Commissions Administrator

Matthew Salmons

Commissions Administrator

The Commission Hub

File Checking

Our highly knowledgeable team of compliance officers have a combined experience of over 150 years working within the Financial and Regulatory Industry.

We are a team of nine who have a vast array of skills giving you confidence that your regulatory compliance obligations are met by providing you with the feedback, support and guidance to keep you safe in these highly regulated times.

What makes us unique is that we are always approachable as a team and available to take your calls/emails and queries to help and support your file review standards.

For general compliance queries please email: club@therightmortgage.co.uk or call the main switchboard on 01564 732 748.

Cheryl Hughes

File Checking Team Leader

Jeril Kottarathil

Senior Compliance Officer

Mark Fazakerley

Senior Compliance Officer

Ben Kosol

Compliance and Training Supervisor

Anoop Patel

Compliance Officer

Eileen Baker

Compliance Officer

Graham Wildman

Compliance Officer

Hardip Dhaliwal

Compliance Officer

Naomi Kane-Brooks

Compliance Officer

The Compliance Hub

Product Development and Provider Relations

Our product development team are here to work with our members within their specific product areas. This can entail agreeing and maintaining commission and procuration rates along with co-coordinating member product training and development. Feel free to call the main switchboard on 01564 732 744 and hold for a member of the team.

Anita White

Head of Provider Relationships

Amy Wilson

PMI and GI Development Manager

Roisin McGrath

DA Development Manager

Victoria Wilson

Equity Release Development Executive

Supervision, Development and Training

Our highly experienced and knowledgeable members of the team bring almost 60 years of combined financial services experience.

There are two members to the team and together we look after the induction course, the equity release accreditation and development, and the supervision scheme.

  • We support new members when joining the Network;
  • We help to develop their businesses by supporting them with new business areas (Equity release);
  • We help them to grow their business by providing support and guidance to enable them to take on trainees and develop them through to Competent Adviser Status.

The two of us are very approachable and are always happy to help and support in any way we can. For any training related requests please email: training@therightmortgage.co.uk

Aidan McCarthy

Supervision and Development Manager

Pukhraj Babra

Supervision and Development Manager

Training Hub